Free standard UK shipping on orders over £90
Delivery Policy
We aim to get your order to you as quickly and safely as possible. All SwordTruth items are sourced with care and shipped from the UK using reliable, tracked delivery services.
We currently ship across the UK, Europe, and internationally, with transparent pricing and processing times to help you plan your order with confidence.
Dispatch Times
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UK orders are typically dispatched within 3 – 5 working days.
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International orders are usually dispatched within 5 – 7 working days, depending on the shipping option selected.
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During busy periods or new launches, please allow up to 5 additional working days to those stated above.
You will receive a dispatch confirmation email with tracking details once your order has been sent.
UK Delivery
Shipping fees are calculated at checkout based on the size and weight of your order.
Occasionally we offer free delivery promotions — keep an eye out on our homepage or sign up for email updates.
We currently deliver within the UK using reliable courier services.
Standard delivery usually takes 2–4 working days after dispatch.
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Standard Tracked Delivery (2–3 working days): from £4.99
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Express Tracked Delivery (1–2 working days): from £8.99
Festive Period Notice: Orders placed after 16th December will be processed from 28th December. Please allow extra time during this period.
EU Delivery
We offer International Tracked & Signed services to most European countries.
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Delivery usually takes 3–7 working days from dispatch.
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Prices start from £13, depending on your location.
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Any duties or taxes are calculated at checkout—no further payments are required upon delivery.
International Delivery (Rest of World)
We ship worldwide using secure tracked and signed services.
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Most international orders arrive within 5–17 working days from dispatch.
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Prices vary by region and start from £20.
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You will not be charged any hidden fees beyond what you see at checkout.
Important Notes
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All delivery estimates are working days (excluding weekends and bank holidays).
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Please ensure your shipping address is accurate at the time of ordering. We cannot be held responsible for delays or losses due to incorrect addresses.
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Once your parcel is in transit, delivery time frames are the responsibility of the courier.
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If your parcel is delayed or you experience any issues, please check your tracking information before contacting us.
Missing or Delayed Orders
If your order has not arrived within the estimated timeframe, please allow an extra 2–3 days in case of courier delays.
After that, feel free to email us at info@swordtruth.com with your order number and name so we can assist you.
Missed Deliveries
If the courier attempts to deliver and no one is available:
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A calling card will be left (or a notification sent via email/text)
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The parcel may be taken to your local depot or parcel shop for collection
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It is your responsibility to collect the parcel within the time stated
If a parcel is returned to us due to non-collection or an incorrect delivery address, we can resend it — but additional postage charges will apply.
Need Help?
For any delivery questions or special requests, please contact us directly at info@swordtruth.com or via the contact form on our website. We are here to help.
